BEI Encoder Products & Technologies - Customer Resource Center

Customer Resource Center

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Commonly Requested Information

Having trouble
with your encoder installation?

Call 1-800-ENCODER for
a FREE evaluation!
Ask for an Application Specialist.

BEI Repair Policy

ISO Certificate (1 pg/170k)

Details on our repair policy and answers to your frequently asked questions.

Download BEI's current ISO Certificate

Encoder Product Warranty

RoHS and WEEE (2 pgs/ 33k)

Details on our standard product warranty terms

BEI's RoHS and WEEE statement

FREE Guides

BEI Industrial Encoders for Dummies

Encoder Diagnostic and Installation Guide

Encoder Design & Specifying Guide

Encoder Installation Instructions

Export Compliance

Detailed instructions for installing shafted encoders, hollow-shaft encoders with tether and hollow-shaft encoder with block and pin tether.

All BEI products require compliance with import and export laws wherever they may be located. Contact information is provided for questions on CST BEI's policy.

Unit Converter Calculator

Provides common engineering unit conversions helpful for various motion control applications.

Encoder Model Number Bulletins

Change to Model Number for HS35 Intrinsically Safe Encoders (3 pgs/20K)

BEI Model HS35 with 3904, 3904R or 4469 and the EX designation in the model number

Important BEI Model Number Change (1 pg/91k)

Output IC designator will be replace with Voltage/Output designator

OC Output Drivers Replaced with 7273 (3 pgs/138k)

All open collector style outputs IC's are replaced with the 7273 output driver.

T2 Interpolation Upgraded to a 7272 (1 pg/ 57k)

7272 T2 driver will replace the 4469 on all H25 series encoders.

Obsolete 8830 Driver Replaced by 7272 (3 pgs/224k)

Replacement represents a significant performance improvement over the 8830

Encoder Industry Related Resources

BEI Sensors • Optical Encoders & Linear Encoders • 1-800-ENCODER (362-6337) • Rugged Optical Encoders for Harsh Environments • Stainless Steel and Sealed Encoders